West Yorkshire Consortium of Colleges
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WorldHost® Customers with Disabilities: Shipley College

WorldHost® Customers with Disabilities: Shipley College - 728

Give your staff the knowledge and confidence to cater for disabled customers’ needs sensitively and effectively.

Disabled customers are a huge market in the UK - worth an estimated £80 billion per year.

The benefits:

Shipley College's interactive programme teaches your staff crucial customer service skills that can lead to:

  • A reputation as an outstanding service provider for disabled customers
  • Increased revenue, repeat business, average spends and net sales
  • Better communication between staff and customers
  • Increased staff motivation, and therefore reduced staff turnover and absenteeism
  • Higher quality assurance ratings and improved scores on sites like TripAdvisor

Recent News

What West Yorkshire Colleges have been up to recently.

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24 October 2019

Progression From Low Pay - Bid Opportunity

The West Yorkshire Consortium of Colleges (WYCC) is inviting applications for the delivery of training that enables low paid employed individuals progress within the workplace…

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22 October 2019

Higher Performing Workplaces - opportunities to tender

The West Yorkshire Consortium of Colleges is seeking training providers to develop and deliver training programmes under its Higher Performing Workplaces (HPW) contract. The contract…

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