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WorldHost® Ambassador Workshop: Shipley College

WorldHost® Ambassador Workshop: Shipley College - 727

Shipley College's WorldHost ‘Ambassador Workshop’ gives staff and volunteers the skills to deliver a warm and friendly welcome to customers and visitors, and is particularly focused on their role as an ambassador for their local area. Shipley College's interactive programme teaches your staff crucial customer service skills that can lead to:

  • Increased revenue, repeat business, average spends and net sales
  • Increased tourism and visitor spend in your local area
  • Better communication between staff and customers
  • Increased staff motivation, and therefore reduced staff turnover and absenteeism
  • Higher quality assurance ratings and improved scores on sites like TripAdvisor

Recent News

What West Yorkshire Colleges have been up to recently.

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8 October 2019

Wine School of Excellence: Certified training for the hospitality industry through The Skills Service

On a sunny Friday afternoon in York, we caught up with Gillian Tinney - Managing Director of the Wine School of Excellence (WSE). Newly contracted…

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1 October 2019

Skills Cafe: Workshop announced for manufacturing businesses

The Skills Service is inviting SMEs working in manufacturing, advanced manufacturing and textiles to its next Skills Cafe on Friday 25 October. The event will…

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