West Yorkshire Consortium of Colleges
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Principles of Building a High Performance Culture for Hospitality and Tourism: Business HorsePower

Principles of Building a High Performance Culture for Hospitality and Tourism: Business HorsePower - 1424

Creating a high performance culture where team members are engaged is essential for any successful hospitality business. In this one day workshop we will look at the principles of creating a highly engaged team and the cost of not having one. Through interactive exercises you will learn how to start fostering a culture of innovation where team members feel trusted and valued and where they contribute more because they want to rather than they have to.

Learning Outcomes:

  • The difference between engaged and disengaged team members
  • The financial cost of high levels of disengagement
  • 5 steps to creating a highly engaged culture
  • Power of building relationships
  • Explore the interaction between engagement, productivity, profitability and happiness

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