Motivational Interviewing and Handling Difficult Conversations: Leeds City College
Motivational Interviewing and Handling Difficult Conversations: Leeds City College - 900
Applying some science and theories around motivation and conflict, this course aims to improve your skills in relation to motivating, supporting and handling difficult conversations with colleagues or team members. It uses a combination of advanced questioning and listening techniques, an introduction to NLP to demonstrate the key elements of body language, and interactive preference mapping to highlight empathy and resistance behaviour etc.
What West Yorkshire Colleges have been up to recently.
Read the News
5 December 2019
Join The Skills Service 'After Hours' This December
The Skills Service is holding a special Skills Cafe this December and it's an ideal time to join the team for a festive drink and…
2 December 2019
Yorkshire Mafia Partnership Celebration at Drinks Event
The Skills Service will be celebrating six months as Skills Partners of The Yorkshire Mafia at their Christmas Drinks Evening in Leeds this week. The…