West Yorkshire Consortium of Colleges
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Managing Performance Craven College

Managing Performance Craven College - 352

For an organisation to effectively achieve its goals, its managers need to develop the skills to translate an overall strategy into individual performance indicators or targets. Successful performance management enables teams to achieve, and to remain motivated, and supports managers to tackle performance issues in a constructive way. It covers:

  • Understand the importance of team performance
  • Team dynamics
  • Allocating work and monitoring quality
  • Gaining commitment
  • Benchmarking
  • KPIs
  • Effective communication of strategy and KPIs
  • Measuring results, giving feedback and making improvements
  • Conflict resolution and negotiation
  • Linking performance to staff development & appraisals
  • Recognition

There is no formal assessment with this course.

If your organisation is based in North Yorkshire it must be working in one of the following sectors to be eligible for funding through The Skills Service: manufacturing (except food), transport and logistics, digital and creative, business and finance, medical technology or retail.

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