Managing Customer Care and Conflict: Leeds City College
Managing Customer Care and Conflict: Leeds City College - 748
Working on the front line and having contact with the general public is one of the most difficult roles in any organisation. Ambassadorial staff require the very best of training to carry out their role effectively and efficiently both in terms of customer care and managing potential complaints and conflict.
*Please note this course has been altered to reflect the course price per individual*
This course requires a minimum of six participants to run.
What West Yorkshire Colleges have been up to recently.
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