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ITIL Practitioner: The Knowledge Academy

ITIL Practitioner: The Knowledge Academy - 1355

ITIL® Practitioner follows on from ITIL® Foundation to provide a practical guide to adopting and adapting ITIL® training for use in business. The training course lasts for 2 days.

Our comprehensive course uses instructor-led training and practical exercises to familiarise you with the Continual Service Improvement (CSI) approach, the nine guiding principles, and the three key areas most important to a successful ITIL® implementation. Suitable for anyone holding the ITIL® Foundation certificate, ITIL® Practitioner allows candidates to take their ITIL® knowledge and transform it into practice.

This practical level of understanding makes ITIL® Practitioner particularly suitable with introducing ITIL® into the workplace.

Recent News

What West Yorkshire Colleges have been up to recently.

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8 October 2019

Wine School of Excellence: Certified training for the hospitality industry through The Skills Service

On a sunny Friday afternoon in York, we caught up with Gillian Tinney - Managing Director of the Wine School of Excellence (WSE). Newly contracted…

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1 October 2019

Skills Cafe: Workshop announced for manufacturing businesses

The Skills Service is inviting SMEs working in manufacturing, advanced manufacturing and textiles to its next Skills Cafe on Friday 25 October. The event will…

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