Handling Customer Care and Conflict: Wakefield College
Handling Customer Care and Conflict: Wakefield College - 735
Conflict situations are an integral part of any customer service work. This course will help staff to recognise, avoid and resolve conflict situations.
What West Yorkshire Colleges have been up to recently.
Read the News
24 October 2019
Progression From Low Pay - Bid Opportunity
The West Yorkshire Consortium of Colleges (WYCC) is inviting applications for the delivery of training that enables low paid employed individuals progress within the workplace…
22 October 2019
Higher Performing Workplaces - opportunities to tender
The West Yorkshire Consortium of Colleges is seeking training providers to develop and deliver training programmes under its Higher Performing Workplaces (HPW) contract. The contract…