This qualification is aimed at those who work as glaziers, installing glass into frames (e.g. windows, doors), and those who work to maintain glazing installations (usually windows and doors). The standards cover the most important aspects of the job. This qualification is at Level 3, and should be taken by those who are experienced, capable of dealing with a wide range of problems, including working with glazing installations that have complex requirements.
Candidates will often take a supervisory role, particularly in relation to less experienced workers. They will also work closely with customers and have well-developed customer service skills. This will be achieved with observations and training workshops on knowledge.