West Yorkshire Consortium of Colleges

Developing a Staff Pathway for Hospitality and Tourism: RedKite

Developing a Staff Pathway for Hospitality and Tourism: RedKite - 1705

Game Changer for Tourism Businesses Workshop Six

  • Managing change in your business
  • Customer service management and strategy
  • Company governance, HR and legal
  • Within this workshop (and part of Workshop Four) we cover culture of the organisation and the development of internal customers (staff). Utilsing Disney staff development techniques businesses develop staff pathways within their businesses as developing internal resources will become the most cost effective mechanism to ensure the business has a skilled workforce.
  • Recent News

    What West Yorkshire Colleges have been up to recently.

    Read the News

    8 October 2019

    Wine School of Excellence: Certified training for the hospitality industry through The Skills Service

    On a sunny Friday afternoon in York, we caught up with Gillian Tinney - Managing Director of the Wine School of Excellence (WSE). Newly contracted…

    Read More

    1 October 2019

    Skills Cafe: Workshop announced for manufacturing businesses

    The Skills Service is inviting SMEs working in manufacturing, advanced manufacturing and textiles to its next Skills Cafe on Friday 25 October. The event will…

    Read More