West Yorkshire Consortium of Colleges
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Customer Service Principles Keighley College

Customer Service Principles Keighley College - 028

Learn how to deal with all your customers professionally and provide excellent customer care. This course covers:

  • Defining customer service
  • Customer response
  • When customers are challenging
  • What to do when things go wrong
  • Customer relationships

Recent News

What West Yorkshire Colleges have been up to recently.

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7 December 2018

Skills will be an 'integral' part of UK Shared Prosperity Fund plans

The Leeds City Region Enterprise Partnership (LEP) is calling for the new UK Shared Prosperity Fund (UKSPF) to exceed current funding guaranteed through EU funds.…

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20 November 2018

Industry-based training programmes open for tender

As part of the West Yorkshire Consortium of Colleges’ drive to improve skills in the Leeds City Region, another eight opportunities for training providers to…

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