West Yorkshire Consortium of Colleges

Customer Service Principles: ITS Group

Customer Service Principles: ITS Group - 739

This course is intended for anyone who has regular contact with “customers” in face-to-face situations and would like to understand and improve their service skills.

Recent News

What West Yorkshire Colleges have been up to recently.

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18 April 2019

Joining forces with The Yorkshire Mafia to reach more businesses

The Yorkshire Mafia and The Skills Service have joined forces to reach more businesses in the Leeds City Region and unlock employee potential. The Skills…

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1 April 2019

New Skills Catalogue launches at breakfast event

WYCC celebrated last week as its latest Skills Catalogue of training courses was launched at a breakfast briefing in Leeds. Over 100 delegates from colleges,…

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