West Yorkshire Consortium of Colleges
Back to Course Listings

Customer Service For Business Leeds City College

Customer Service For Business Leeds City College - 027

Suitable for any business wanting to increase sales through excellent customer service. You will: learn to identify the stages of customer management; acquire the tools to provide quality customer service and make lasting impressions on customers; and, discover techniques to increase customer satisfaction & loyalty through behaviour, sensitivity, and respect.

Please note, this course is also available to be delivered at employer premises.

Recent News

What West Yorkshire Colleges have been up to recently.

Read the News

5 February 2019

Nav Chohan becomes Consortium Chair

Nav Chohan, Principal at Shipley College has been appointed as the new Chair of both WYCC and the Leeds City Region Skills Network. Nav replaces…

Read More

21 January 2019

The West Yorkshire Consortium of Colleges has a new home

And yes, it's still in West Yorkshire! The West Yorkshire Consortium of Colleges has officially moved to a new office location, signifying progress and positive…

Read More