Customer Service For Business Leeds City College - 027
Suitable for any business wanting to increase sales through excellent customer service. You will: learn to identify the stages of customer management; acquire the tools to provide quality customer service and make lasting impressions on customers; and, discover techniques to increase customer satisfaction & loyalty through behaviour, sensitivity, and respect.
Please note, this course is also available to be delivered at employer premises.
What West Yorkshire Colleges have been up to recently.
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