West Yorkshire Consortium of Colleges
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Customer Service For Business Leeds City College

Customer Service For Business Leeds City College - 027

Suitable for any business wanting to increase sales through excellent customer service. You will: learn to identify the stages of customer management; acquire the tools to provide quality customer service and make lasting impressions on customers; and, discover techniques to increase customer satisfaction & loyalty through behaviour, sensitivity, and respect.

Please note, this course is also available to be delivered at employer premises.

Recent News

What West Yorkshire Colleges have been up to recently.

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7 December 2018

Skills will be an 'integral' part of UK Shared Prosperity Fund plans

The Leeds City Region Enterprise Partnership (LEP) is calling for the new UK Shared Prosperity Fund (UKSPF) to exceed current funding guaranteed through EU funds.…

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20 November 2018

Industry-based training programmes open for tender

As part of the West Yorkshire Consortium of Colleges’ drive to improve skills in the Leeds City Region, another eight opportunities for training providers to…

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