Customer Service For Business Leeds City College - 027
Suitable for any business wanting to increase sales through excellent customer service. You will: learn to identify the stages of customer management; acquire the tools to provide quality customer service and make lasting impressions on customers; and, discover techniques to increase customer satisfaction & loyalty through behaviour, sensitivity, and respect.
Please note, this course is also available to be delivered at employer premises.
What West Yorkshire Colleges have been up to recently.
Read the News
5 February 2019
Nav Chohan becomes Consortium Chair
Nav Chohan, Principal at Shipley College has been appointed as the new Chair of both WYCC and the Leeds City Region Skills Network. Nav replaces…
21 January 2019
The West Yorkshire Consortium of Colleges has a new home
And yes, it's still in West Yorkshire! The West Yorkshire Consortium of Colleges has officially moved to a new office location, signifying progress and positive…