West Yorkshire Consortium of Colleges
Customer Focus Selling Techniques Bespoke Advanced: Brook Corporate Developments - 1130

This module of training will take delegates through the stages of analysing information and preparing plans which match departmental or organisational operations to what their customers need and want. They will look at what marketing really means as a philosophy, as well as a range of techniques that can be used. Throughout this module delegates will see clear emphasis on the essential recognition that customer needs are what drive effective and profitable businesses.