Complaint Handling Leeds City College - 026
Designed to examine the existing complaints’ procedure within your business and help you to design and implement new and effective techniques to help frontline staff deal effectively with dissatisfied customers.
Please note, this course is also available to be delivered at employer premises.
What West Yorkshire Colleges have been up to recently.
Read the News
7 December 2018
Skills will be an 'integral' part of UK Shared Prosperity Fund plans
The Leeds City Region Enterprise Partnership (LEP) is calling for the new UK Shared Prosperity Fund (UKSPF) to exceed current funding guaranteed through EU funds.…
20 November 2018
Industry-based training programmes open for tender
As part of the West Yorkshire Consortium of Colleges’ drive to improve skills in the Leeds City Region, another eight opportunities for training providers to…