West Yorkshire Consortium of Colleges
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Complaint Handling Leeds City College

Complaint Handling Leeds City College - 026

Designed to examine the existing complaints’ procedure within your business and help you to design and implement new and effective techniques to help frontline staff deal effectively with dissatisfied customers.

Please note, this course is also available to be delivered at employer premises.

Recent News

What West Yorkshire Colleges have been up to recently.

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5 February 2019

Nav Chohan becomes Consortium Chair

Nav Chohan, Principal at Shipley College has been appointed as the new Chair of both WYCC and the Leeds City Region Skills Network. Nav replaces…

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21 January 2019

The West Yorkshire Consortium of Colleges has a new home

And yes, it's still in West Yorkshire! The West Yorkshire Consortium of Colleges has officially moved to a new office location, signifying progress and positive…

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