Complaint Handling: Craven College
Complaint Handling: Craven College - 743
This course is designed for any managers or members of staff who handle or manage feedback and complaints from customers. On this course we take a look at how we handle customer complaints, aim to build confidence helping staff to create a positive culture to seeking feedback within their organisation and encourage managers to praise staff for handling complaints well.
What West Yorkshire Colleges have been up to recently.
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15 August 2019
Joint Venture college enrolment dates 2019
It's that time of year again. A Level and BTEC results are now out and GCSE results are next week. Don't miss out, make sure…
13 August 2019
Free workshop in York for the Hospitality and Tourism sector
Hospitality and tourism businesses in the Leeds City Region can benefit from the next Skills Café event hosted by The Skills Service on Thursday 26…