West Yorkshire Consortium of Colleges
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Communication Skills Craven College

Communication Skills Craven College - 360

Effective communication of messages and information is essential for any business. It is one of the most important skills required by all staff, and especially managers and supervisors. The aim of the course is to provide the knowledge, skills and confidence to communicate effectively with a range of people.It covers:

  • Importance of effective communication
  • Barriers to effective communication
  • Questioning skills
  • Active listening skills
  • Non-verbal communication (body language)
  • How to use feedback to check effectiveness of communication

There is no formal assessment for this course.

If your organisation is based in North Yorkshire it must be working in one of the following sectors to be eligible for funding through The Skills Service: manufacturing (except food), transport and logistics, digital and creative, business and finance, medical technology or retail.

Recent News

What West Yorkshire Colleges have been up to recently.

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5 February 2019

Nav Chohan becomes Consortium Chair

Nav Chohan, Principal at Shipley College has been appointed as the new Chair of both WYCC and the Leeds City Region Skills Network. Nav replaces…

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21 January 2019

The West Yorkshire Consortium of Colleges has a new home

And yes, it's still in West Yorkshire! The West Yorkshire Consortium of Colleges has officially moved to a new office location, signifying progress and positive…

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