West Yorkshire Consortium of Colleges

Building Profitability for Hospitality and Tourism: Business HorsePower

Building Profitability for Hospitality and Tourism: Business HorsePower - 1423

To run a successful hospitality business you need to understand the metrics in your business. What is the margin on your products and services, which make money and which don’t. In this interactive one day session you will learn the key drivers of the business you need to track and how to benchmark the success of your business vis a vis the competition.These will then be distilled in a dashboard so you know what areas of your business to focus on to keep ahead of the competition.

Learning Outcomes:

  • Importance of tracking business performance
  • Identifying the key business metrics for your business unit
  • Assessing profitability of each product/service
  • Creating your KPI dashboard
  • Process for continual monitoring and improvement

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